Cancellations & Refunds
We are dedicated to provide you the best services but there are times when things go wrong. We try our level best that there are no situations arising when you are not satisfied with what you have received or you find a difference between what you have ordered and what you have received. But at any time due to some unavoidable circumstances you are unsatisfied with what you have received then contact us at the earliest and we will gladly assist you to find out a solution with mutual consent.
If you find your hosting package is not as committed,get in touch with us within 2 days from activation date of your hosting service. On receiving your e-mail,our sales team will get in touch with you and try to provide you service as committed at the time of order.
Applicable Refund Policy
If the services provided by us are not as per mentioned in our website or hosting are not functioning properly, we will refund your amount, just request us
for a refund within the first 24 Hours of your hosting account activation. We'll refund your hosting subscription fees. Refunds will be promptly issued within Next
10 Days AFTER verification of Valid id Proof
Refund is only available on Shared Hosting Plans (on or above Rs 500 plans )and 20% Money will be deducted (2% Gateway Charges + 18% IGST).
For Refund user must meet the following criteria:
If customer has break our terms and conditions or given Bad Reviews and violated our Fair Usage Policy then no refund will be given.
If customer uses abusive language or bad words with our staff on Chat,Call or Ticket then no refund will be given & account will be completely Baned.
If Customer's contact details is incomplete or incorrect like invalid phone/mobile number,email address,Name and Address then no refund will be given.
Also Account details and document details will be same that is mentioned on your Voter ID, Pan Card, Adaar Card or Passport
If any one request for refund because their any script/code that is working on different server or different hosting company but not working on our server,Refund shall not be provided.
Only First time and First Signup Purchase Account will only get Refund.
User can cancel their services any time but it does not mean user will also get refund.
After Cancellation request within 5 Days all data will be deleted and with in this period of time user may can cancel their Cancellation request and can remain active.